Rescheduling
Customers may request cancellation or rescheduling by contacting the salon as early as possible. Advance notice helps the team manage appointments better.
Refund Policy
Guidelines for cancellations, rescheduling and service concerns.
Please contact the salon on WhatsApp if you need to modify or discuss a booking.
Refunds
If future live versions collect advance payments, refund decisions may depend on the timing of cancellation, the booking stage and whether any service has already been delivered.
Service Issues
If you are dissatisfied with a service, please contact VUE Salon promptly so the team can review the concern and offer a fair resolution.